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Coronavirus (COVID-19) Update

May 19^th, 2020

Dear Valued Patient:

Know that your safety and health is our biggest priority throughout the pandemic. We have modified the way we deliver care to minimize risk of accidental exposure.

The waiting room has been closed until the pandemic is controlled.  All patients are asked to stay in their car until a member of the Staff comes out to escort you into your room or to the lab.  Please text 217-803-0047 when you arrive.

BPC has now resumed regular hours and operation.  You can confidently come for a routine appointment knowing we have taken special precautions.  All Staff wear surgical masks to ensure we do not infect you or each other.  We ask all patients to please wear a mask in our building to protect the Staff and other patients.  If you do not have a mask, we can provide you with one.  Rooms are carefully cleaned between every patient.  And of course, the waiting room is closed for social distancing.  No “acutely ill patients” are seen in the general BPC practice area (see below).

We have recently finished building out the space next door for patients who have acute symptoms and require enhanced protective measure.  This “Protected Clinic” is where providers and Staff can see you in proper PPE, including N95 respirators, goggles, and gowns/scrubs.  We ask all patients with fever, cough, sinus/URI, acute GI, or flu symptoms see us in this separate from the general clinic for our protection, as well as our fellow patients.  When in doubt, we will ask to see you next door rather than hazard a mistake by seeing you in the general area.  As above, please text and wait in your car to be escorted to your room.

Laboratory, Ultrasound and Nurse Visit hours are back to normal.  Please text from your car as above.

With the pandemic, Telehealth is now widely used, and we encourage you to try it.  You can use any smart phone with either FaceTime (iPhone), Google Duo (Android).  If you do not have either app, then we can text you a link to Doximity video, which is free and HIPPA compliant.   These are very easy, effective and allow you to stay at home.  During the pandemic, most co-pay/co-insurance is waived!

Please keep up on your routine health care, and make either a Telehealth appointment or an in office appointment today.

Finally, we would like to thank all the community support we have received!  Thanks for the N95 respirators from Mike’s collision, Kurt’s Auto body, Jack Lewis Jewelers and the ISU Art department.  Thanks for the surgical masks from our fellow dentists (Drs. Peterson, Lauder, Hume, Sylvester, and Baker).  Thanks for the viral testing cultures from Women for Women OB (Drs. Thornton, Svientek, and Haas) and Advance Women’s Healthcare (Drs. Ogunleye, and Emm).  Thanks for the many people who donated Lysol and Bleach Wipes.  None of those items were available from medical sources.  Without them, we could not have been here for you.

Finally, thanks to you! Our patients, who continue to support, love and believe in us. It is an honor to care for you and your family. Together we will prevail and beat this pandemic!!